TRUE END-TO-END PROCESS, BIGGER THAN GBS?
A look at end-to-end processes and their importance in tomorrow’s relevance of the SSC/GBS mode
- True E2E process ownership within SSC/GBS – a dream worth fighting for?
- Business and E2E work hand-in-hand, can you aspire to a GPO role if you are 100% SSC/GBS born and bred?
- Is it beneficial (and feasible) for HQ to empower SSC/GBS with global E2E scope and responsibilities?
